After Sales
Excellent After-Sales Service
Setia memberikan layanan solusi HR terbaik selama masa penggunaan platform Gaji.id sebagai aplikasi HRIS & senantiasa memberikan informasi perkembangan terbaru
Optimize support usage of Gaji.id For You
- Support Siaga (SuSi) ready to assist through 3 media (email, WA, Phone), operational hour Monday - Friday 08.00 - 17.00 Western Indonesia Time
- Periodic server & application maintenance to increase performance and Your convenience in using Gaji.id
- New product development that can be tested by member and equipped with the how-to's
- Build relation by contacting member periodically & ready to help optimizing the use of Gaji.id
Benefit of Gaji.id Membership
- Open training & new features socialization always updated to all users
- Receive the most updated information around PPh21, BPJS dan Labour Laws
Frequently Asked Questions
Are there special treatments to a few members?
We give same treatments to all Gaji.id members.
Is there a specific time span for periodic training?
For every training to be conducted, member will be informed by WA & Email to receive an invitation.
Are there additional costs for open training and feature socialization?
All done without additional costs (Free) for all Gaji.id users.
Can I request for private training session?
Available. Additional fees apply.
Easy To Use, Easy To Connect & Always There For You
Full Support Implementation Process
Loyally assist during implementation & training process
Migration Transition From Existing Platform
Faster & easier transition to Gaji.id with the help of an experienced team
Excellent After Sales Service
SuSi (Support Siaga) Team always ready to help optimize the use of Gaji.id