FAQ
Frequently Asked Questions
Do not hesitate to contact us if You still have unanswered questions from these FAQs
Tabel Isi
How do I pay to subscribe to HRIS Gaji.id?
Flexible payments can be made monthly or annually, so as not to burden the company.
What type of server is used by Gaji.id?
Gaji.id uses Alibaba Cloud Indonesia Server and located in Indonesia
Has Gaji.id been ISO certified?
Gaji.id sudah ISO 9001:2015 dan ISO 27001:2013
Are there other certifications regarding Gaji.id's security?
Gaji.id conducts periodical pentest and members can receive the certificate
How much does implementation and training cost?
Free for initial implementation and 2x training, can be done online or onsite, outside of Jakarta & Surabaya, transportation fee will apply
Is there a DRC (Disaster Recovery Center), backup server if the main server experiences disaster leading to complete server loss
Gaji.id has DRC to insure users' security & convenience
Does it adhere to the newest government regulation?
Gaji.id mengikuti aturan BPJS & PPh21, dan UU Ketenagakerjaan yang berhubungan dengan payroll & cut.
Can payroll component be set differently for every employee?
Gaji.id can adjust component based on every company's needs
Can previous payroll correction be performed?
Can, with only possibility of changes with PPh21 data. If the data changes, manual correction must be performed
Can payroll slip be sent by email?
Payroll slip can be viewed with ease through e-mail, print & download in Gaji.id E-plus application
Is there mobile app for employee?
There is. Gaji.id provides E-Plus app to be used by employees
Flexible payments can be made monthly or annually, so as not to burden the company.
Gaji.id uses Alibaba Cloud Indonesia Server and located in Indonesia
Gaji.id sudah ISO 9001:2015 dan ISO 27001.2022
Gaji.id conducts periodical pentest and members can receive the certificate
Free for initial implementation and 2x training, can be done online or onsite, outside of Jakarta & Surabaya, transportation fee will apply
Gaji.id has DRC to insure users' security & convenience
Gaji.id adheres to BPJS & PPh21 policies, and labour laws related with payroll & cut
Gaji.id can adjust component based on every company's needs
Can, with only possibility of changes with PPh21 data. If the data changes, manual correction must be performed
Payroll slip can be viewed with ease through e-mail, print & download in Gaji.id E-plus application
There is. Gaji.id provides E-Plus app to be used by employees
Easy to Use, Easy to Connect & Always Available for You
Full Support Implementation Process
Loyally assist during implementation & training process
Migration Transition From Existing Platform
Faster & easier transition to Gaji.id with the help of an experienced team
Excellent After Sales Service
SuSi (Support Siaga) Team always ready to help optimize the use of Gaji.id
